ENGAGEMENT STRATEGY10/10 signals active
Overwhelmed and avoiding it, willing once it feels safe and easy.
Able to pay, just avoiding it. She paid on time last year and shows no hardship, but hasn't answered several outreaches. This reads as overwhelm, not inability, so lower the stakes rather than escalate.
TONE
Warm, no shame, no rush
OPENING OFFER
Short plan within your floor
LEAD WITH
Route to human, no self-introduction
FALLBACK · supporting signal excluded
Downside if wrong. Worst case if an inferred signal is wrong: one text sent at a suboptimal hour. No account is escalated, dunned, or charged based on an inference. 1 of 10 signals below are inferred; the rest are observed.